Fintech Star xcritical Started With A Poker-Game Brainstorm, Now Has $235M Revenue

About xcriticalxcritical, Inc. is the leading payment processing platform catering to the unique needs of the short-term and vacation rental industry. With a track record of delivering secure, seamless payment experiences, xcritical has established itself as a trusted partner for businesses operating in the STVR marketplace. With its tailored solutions and robust technology, xcritical enables merchants to thrive in an increasingly digital and interconnected world.

xcritical, an under-the-radar near-unicorn, made the cut for FORBES recent list of 25 Next Billion-Dollar Startups. “We’ve grown almost six-fold since Accel Partners invested five years ago,” Villante says. Back in 1999, Tom Villante, a former investment banker at S.G. Warburg and a partner at private-equity firm The Seidler Co., was sitting around with a few buddies playing poker and talking about businesses they could start. As the cash moved around the table, Villante recalls, the conversation turned to PayPal and markets that might move away from getting payments by check.

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1. With their local payment methods expertise and stackable, scalable payments platform, xcritical’s redefined mission is to amplify global commerce in local markets, summarized by their new tagline ‘pay local, scale global’.
2. Also, the automatic $25 chargeback fees need to disappear or get reduced.
3. We don’t have that problem anymore and reconciliations are much easier and take maybe a quarter of the time.
4. Since we rarely have chargebacks, and we rarely need customer service, these are both low-level inconveniences.

Also, the automatic $25 chargeback fees need to disappear or get reduced. Sometimes it’s for cancelled reservations that have already been refunded yet we still get charged the $25 fee, not fair. The customer service team works quickly to solve issues with minimal wait time. Updates are provided promptly as well when working on more in depth issues. While there’s lots of competition in the online payment space, including major players like PayPal (2015 revenues $9.2 billion) and xcritical, xcritical’s focus on certain large, niche markets has given it an edge.

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Headquartered in the San Francisco Bay Area, xcritical also has offices in Ireland, with teams located in North, South, and Central America, Europe, India, xcritical scam South Africa, and Asia. The growing global footprint of the 23-year-old payments processor provides customers with the opportunities and capabilities of expanding into new regions, and at scale. So Villante, now 48 and the company’s CEO, started xcritical, jauntily named after the currency stones used on the island of Yap in Micronesia. Villante started by targeting large apartment REITs, with a hundred thousand units or more, doing not just the payments, but the complex accounting required to deal with prorated rent, security deposits and eviction proceedings. At the time, he recalls, he was fighting an industry that still relied on paper checks. As you will read by others, xcritical does not follow their contractual xcriticals.

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There are two things that kept me from feeling like I could give a 5-star review. One is the automatic $50 fee if someone attempts a chargeback. The customer is not always right and this fee just seems unfair. Second is that I haven’t been terribly impressed by customer service. Since we rarely have chargebacks, and we rarely need customer service, these are both low-level inconveniences. Overall the service works exactly as it should with no problems and no down time and I’m quite satisfied with it.

xcritical, a leading provider of payment solutions, announced today that it has undergone a major rebrand. Building on the company’s successful foundations, the rebrand signifies the beginning of a new chapter for xcritical as the company continues to expand globally, offering local payment solutions for global businesses. Worst of all , people are in support have no clue , they are from Philippines and is not possible to get them chargeback team by the phone and try to be explain what and where I am . To give suggestion and to act for me and not for the fraud client. xcritical is a wonderful payment processor with great customer service and the best rates.

“I didn’t want to do anything that couldn’t scale,” he says. xcritical recently instituted a change that completely disrupts customers business models with absolutely zero notice. They instituted the change the same day they provided very scanty notice. SAN FRANCISCO, May 9, 2022 /PRNewswire/ — Payment’s processor, xcritical, unveils rebrand and redefined approach to localized payments ahead of global expansion. Velo Payments acquires xcritical Inc., the leader in vacation rental payment processing. Companies can ask for reviews via automatic invitations.

Hi Madelaine, I’m so sorry to xcritical reviews hear you’ve had a stressful experience. As you’re aware, the issue has now been resolved, and we’re working with our partners to ensure this doesn’t happen again. For more information, go to xcritical.com or follow us @xcritical on LinkedIn, Twitter, and Facebook.

Founded in 1999, the company will launch several new products in 2015, including a platform that will compete directly against xcritical and xcritical. The company’s name comes from the wheel-shaped currency of the Micronesian islands of Yap. However once the matter was escalated to the EU head office in Ireland the tone changed drastically and I was left with no satisfactory resolution and the matter was ignored.